Privacy Policy
Last updated: 24 April 2026 · Motor Trade Tools Ltd · UK data protection
+44 7811 337177 info@motortradetools.com
Lisburn, N. Ireland
Last updated: 24 April 2026 · Motor Trade Tools Ltd · UK data protection
We use your data only to run the shop, fulfil orders, answer enquiries, and meet UK legal duties.
For subject access, corrections, or complaints, use the Contact us block below or our contact page.
This Privacy Policy describes how Motor Trade Tools Ltd (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website (motortradetools.com), use our services, or make purchases from us. We are committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and, where it applies, the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) in relation to electronic marketing.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website or services.
We collect several types of information from and about users of our website, including:
This includes information that can be used to identify you personally, such as:
This includes information that does not directly identify you but may be linked to your device or activities:
We collect information through various methods:
Information you provide when you:
Information collected automatically when you visit our website through:
For more information about our use of cookies, please see our Cookie Policy.
We use the information we collect for various purposes, including:
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
We may share your personal information with:
Third-party companies that perform services on our behalf, such as:
These service providers are contractually obligated to use your information only for the purposes of providing services to us and in compliance with applicable data protection laws.
We may disclose your information when required by law, such as:
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
We may share your information with third parties when you have given us your explicit consent to do so.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Under UK data protection laws, you have certain rights regarding your personal information:
You have the right to request access to the personal information we hold about you and to receive information about how we process it.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
In certain circumstances, you have the right to request that we delete your personal information (the "right to be forgotten").
You have the right to request that we restrict the processing of your personal information in certain circumstances.
You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within one month.
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider:
For tax and accounting purposes, we typically retain certain information for 7 years. For warranty and product support purposes, we may retain relevant information for the duration of the warranty period plus a reasonable time thereafter.
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
We use a third-party checkout service (Snipcart) to run the shopping basket and take card payments. When you pay, your card details are entered on Snipcart’s secure payment form; they act as a payment service provider. We do not store your full card number on our own web server.
Information about you and your order (name, address, what you bought) is made available to us to fulfil the order, and to Snipcart to process the payment, as described in their terms and privacy documentation. You can read more at Snipcart’s privacy information (external site, opens in a new window).
If you have a question that relates only to a payment, you can also contact your card issuer, but we are happy to help you trace an order: use the details in the Contact us section below or the contact page.
Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
We primarily store and process your personal information within the United Kingdom and the European Economic Area (EEA). However, some of our service providers may be based outside the UK/EEA or may use data processing facilities outside these regions.
Whenever we transfer your personal information outside the UK/EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as:
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.
For significant changes to this Privacy Policy, we will provide a more prominent notice, such as an email notification or a temporary notice on our website.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
MOTOR TRADE TOOLS LTDYou have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (https://ico.org.uk). However, we would appreciate the chance to address your concerns before you approach the ICO, so please contact us in the first instance.
