+44 7811 337177 info@motortradetools.com
Lisburn, N. Ireland
Motor Trade Tools Ltd was established with a clear mission: to provide automotive professionals and enthusiasts with reliable, high-quality tools and equipment.
Founded in 2015 by a team with over 30 years of combined experience in the automotive industry, we understand the challenges and requirements of modern vehicle maintenance. Our founders, Michael Thompson and David Wilson, began their careers as mechanics in local garages before moving into workshop management and eventually tool distribution. Their hands-on experience gave them unique insight into what makes a truly effective workshop tool – knowledge that continues to guide our product selection today.
Based in Lisburn, County Antrim, our company has grown from a small local supplier to a trusted nationwide provider of garage equipment. What started as a modest operation with just three employees has expanded to a team of fifteen dedicated professionals, including product specialists, technical advisors, and customer service representatives.
Our growth has been driven by an unwavering commitment to quality and customer satisfaction. We believe that automotive professionals deserve tools that are not only durable and effective but also represent excellent value for money. This philosophy has helped us build lasting relationships with customers across the UK, from independent mechanics to large dealership networks.
We focus on technical support, clear product information, and sourcing from established manufacturers. Our buyers visit trade and industry events to review new tools before we add them to the range.
Founded in 2015, Motor Trade Tools has grown from a small local supplier to a nationwide provider of premium automotive equipment. Our journey has been marked by continuous improvement and expansion of our product range to meet the evolving needs of the automotive industry.
We aim to provide automotive professionals and enthusiasts with tools and equipment that combine quality, durability, and value. Our mission is to enhance workshop efficiency and productivity through carefully selected products backed by expert technical support and exceptional customer service.
Quality, integrity, and customer satisfaction form the foundation of our business. We believe in transparent business practices, honest product recommendations, and building long-term relationships with our customers based on trust and mutual respect.
Founder & CEO
With over 20 years in the automotive industry, Michael began his career as an apprentice mechanic before moving into workshop management and eventually founding Motor Trade Tools in 2015. His extensive hands-on experience informs our product selection and business strategy.
Michael holds certifications in Automotive Engineering and Business Management. He regularly contributes to industry publications and speaks at automotive trade events across the UK.
Co-Founder & Technical Director
David brings 15 years of specialized experience in automotive diagnostics and tool development. Before co-founding Motor Trade Tools, he worked as a technical trainer for a major automotive manufacturer, giving him unique insight into emerging vehicle technologies.
David leads our product testing and quality assurance processes, ensuring that every item we sell meets our rigorous standards for performance and durability.
Operations Manager
Sarah joined Motor Trade Tools in 2017 after a successful career in supply chain management. She oversees our daily operations, logistics, and inventory management, ensuring smooth fulfillment of customer orders and maintaining our high service standards.
Her implementation of efficient warehouse systems has significantly improved our order processing times and reduced shipping delays.
Sales Director
James leads our sales team with over 12 years of experience in automotive parts and equipment sales. His customer-focused approach has helped us build strong relationships with independent garages, dealership networks, and educational institutions across the UK.
James is passionate about understanding customer needs and providing tailored solutions rather than just selling products.
Lead Technical Advisor
Robert brings 18 years of workshop experience to his role as our Lead Technical Advisor. He specializes in diagnostic equipment and electronic repair tools, providing expert guidance to customers on tool selection and application.
He also leads our product testing program, evaluating new tools before they're added to our inventory.
Product Specialist
Emma specializes in hand tools and precision measuring equipment. With a background in mechanical engineering and 8 years in the automotive industry, she provides detailed technical support and training on tool usage and maintenance.
She also creates our product documentation and instructional content.
Workshop Equipment Specialist
Thomas focuses on heavy workshop equipment including lifts, compressors, and hydraulic systems. His 12 years of experience in garage equipment installation and maintenance makes him invaluable for customers planning workshop setups or upgrades.
He conducts on-site consultations and equipment demonstrations.
Technical Writer
Alison combines her automotive technical knowledge with excellent communication skills to create our product descriptions, technical guides, and blog content. She ensures that complex technical information is presented in an accessible, practical format.
She also manages our technical support documentation.
Customer Service Manager
Daniel leads our customer service team with a focus on providing exceptional support at every stage of the customer journey. His background in both automotive service and retail management gives him a unique perspective on customer needs.
He has implemented our comprehensive customer satisfaction program.
Order Processing Specialist
Laura ensures that all orders are processed accurately and efficiently. She coordinates with our warehouse team and shipping partners to maintain our commitment to fast, reliable delivery.
Her attention to detail helps minimize errors and ensures customers receive exactly what they ordered.
At Motor Trade Tools, we take a meticulous approach to selecting the products we offer. Our process involves:
We continuously monitor industry trends, technological advancements, and emerging needs in automotive repair. Our team attends international trade shows and maintains close relationships with manufacturers to stay informed about the latest innovations.
Before adding any product to our inventory, we subject it to extensive testing in real-world workshop conditions. Our technical team evaluates factors such as durability, ease of use, precision, and overall performance to ensure each tool meets our high standards.
We value input from our customers and often involve professional mechanics in our product evaluation process. Their practical insights help us identify tools that truly enhance workshop efficiency and address common challenges faced by automotive professionals.
Our commitment doesn't end once a product is added to our catalog. We continuously monitor performance, reliability, and customer satisfaction, making adjustments to our offerings as needed to maintain our quality standards.
We believe that exceptional customer service is just as important as quality products. Our customer-centric approach includes:
Based on customer feedback collected over the past 12 months
We'd love to hear from you! Whether you have questions about our products, need technical advice, or want to discuss business opportunities, our team is here to help.
At Motor Trade Tools, we value open communication and are committed to providing prompt, helpful responses to all inquiries. Our knowledgeable staff is ready to assist with product information, technical specifications, ordering assistance, or any other questions you might have.
211 Moira Road, County Antrim, Lisburn, BT28 2SN
+447811337177
info@motortradetools.com
Monday - Friday: 8:30 AM - 5:30 PM